Went to this store with a few gold items and a Gucci purse. Had appraisal documents for two rings valued at $6000. Plus my purse at $2100.
The rep behind the counter asked me what I wanted and would counter offer and then when I accepted his offer he would say "one minute", go to the back of the store and then come out and reduce the offer he gave me. My mouth would drop and asked did you not just offer $600 for my items? and he replied "I said it's the best I could offer you, not what I'm actually able to give you".
He did this twice, reducing the offer, and talked circles around me I ended up letting him know I thought his tactics resembled a vulture and I would rather keep my items than give them away for $200 less than what he originally offered.
I overheard the other rep telling an older man "why are you going to keep your jewels until you die, rather than sell to me today".
Be on guard when selling your items. If you are not in a rush, don't be swindled by these goons at Oliver Jewellery. They were actually smug and obnoxious and I was glad to not give them my business.
Sometimes a good attitude goes a long way.
I'm glad to have not been in a situation to really need to sell my items or else I would have been prey to the vultures at Oliver's store.