note to SWG, you are in the business of transporting PEOPLE from A to B. if you treat people like garbage, why are you in this business? if you have to stop at point C before you get to B, INFORM PEOPLE you will be doing so. The airline industry is not that profitable, just go quietly out of business like Can3000, Canadian, Jetsgo, etc etc
My direct flight was canceled, was offered a $50 voucher which can't actually be used on flights, then was rebooked on an indirect flight without being told flight would stop 200 miles beyond destination. Waited on tarmac for 1 hour upon stopover arrival because no gates were available....this is because charters get last priority for gates.
There is not enough champagne in the world to make this service tolerable.