I hate to give such a bad review for this place as, the owners are such great people but my latest visit was probably the worst customer service I've ever encountered. The new counter service is horrible. I ordered a beer and waited and waited for someone to delivered even though there was 2 people behind the bar doing absolutely nothing. Both were just standing there. Then they both left the bar to chat with people. When I finally received it the server put it in the middle of the table and said " I have no idea who's this is for " and walked away. Wow. This would of never happened a year ago. Very disappointing.