2 years ago when we first started going to this Old Chicago the good and service was pretty decent.
Since then the wings have been undercooked several times, we no longer go here for wings, the server wasn't happy because we returned them. Then the pizza would start coming out cold, burnt, then trying to get them to clear the dirty dishes off the table was another challenge.
Recently we thought about giving them another chance because of the good vibes from servers/bartenders at Carrabba's, across the street.
Then just recently we read that Maricopa County health department gave this Old Chicago restaurant 5 (FIVE) health violations. Besides in the past there has been a strong sewer smell inside a few times. Personally I don't know how they are busy at times, I guess most are so drunk inside that they don't care about the cleanliness.