Hey Ashley G. Wow, I had the same problem I've been to the New China Gate several times because the food is okay but because of the bartender it's just not worth it! This guy is so obnoxiously loud, I could not hear the person across from me because he was so loud. When I mentioned this too him the delivery person jumped in to defend him saying "Are you from here, we are locals" which was really weird and a strange comment. I decided to try again and go eat at the place but he was really loud again so I talked with the manager who said, "he's worked at the restaurant a long time so it's okay he's loud" and the manager did not seem to mind that a customer was telling him about a problem or that the employee was too loud it was the strangest response.
The people and management at the New China Gate don't have a clue about customer service; so if all you care about is the food it's an okay place to go but I don't think you're going to enjoy yourself because of the noise and the bartender.