I moved to Cleveland 8 months back and I went for my first ever hair trim in Cleveland to studio le beau - after doing my research on yelp. Let me tell you that I am trying to grow my hair long and am very OCD about my hair ( because they are so thin and grow so slow). Nicolette was very sweet and she heard me out , about how I wanted my hair trimmed . The reason i gave just 3 stars is because when I got back home ,my friend pointed out to me that my hair is longer on left side than right !!! I went back and Nicolette fixed it for me , but that incident was enough for me to not return.