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  • It looks like there are some great items in this shop but I have literally never experienced such insulting customer service. My friend and I popped in last week to find a gift for her family gift exchange. After a couple of minutes in the shop we were reluctantly approached by a sales associate (we were the only people in the store on a Sunday). He asked if we needed help and my friend told him exactly what she was looking for and that she had a $50 limit but wouldn't mind spending a bit more. The sales associate did not know any pricing information and ended up showing us multiple items only to say "Oh wait that's actually like double what you want to spend." Eventually he asked for help from the other sales associate in the store and when he said what the budget was they both LAUGHED. His consensus was that there was nothing there for us. It was clear that the sales associates were unfamiliar with the products and pricing and had absolutely no motivation to try to show us what they had or to get creative and find a way to accommodate us. My friend would have happily spent more than $50 had these sales associates made even a modest effort at genuine customer service. I would normally shrug off this kind of nonsense but being laughed at because you have a budget is pretty inexcusable. Needless to say I won't be back and I'll be letting people know to steer clear of this shop.
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