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  • Stopped by here for my graduation dinner this weekend (Hail to Pitt!). I had a reservation for 4:30 PM for a party of 7 people. We get to the restaurant and we had to wait 15 minutes before being seated. What is the point of making a reservation if I'm not going to be seated right away? I'm usually a pretty patient person but I made an early reservation because we had to get to my graduation. I felt like I was in the Seinfeld episode where he makes a reservation for a rental car and when he gets there, they don't have any cars left for him. And he said exactly what I said, "That's why you make a reservation. What is the point of making a reservation if it's not going to be ready for when you arrive?" Our server Alina was doing the best that she could for us. It was pretty busy, but she was really knowledgeable and a great server. It's not her fault that the bread isn't ready. But everyone was just really behind! Even the meat people hardly came around initially, maybe once or twice within the first 30 minutes of our arrival. We saw meat people going to tables nearby us but never in our section; we weren't the only table having this issue. Our bread didn't come until half way through our meal, along with the mashed potatoes. Our water cups were almost always empty. Service and meat picked up towards the end of our meal, but by that time we were already full from the cold bar and we also needed to leave if I wanted to get to my graduation on time. The food was delicious but the service honestly sucked. And a place this freaking expensive should have both good food AND good service. It was really irritating knowing that my family asked to go somewhere nice for graduation and they paid so much money for such annoyingly slow service. Overall for the price, it was a really disappointing evening and experience.
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