Service was a little slow, but there was only one person working. Weird set up with the coffee condiments right at the pay counter, and I think that slows the process. My Americano was perfect, but the atmosphere and the place was a little, well, off. Maybe it was the trash and paper products on the floor, or maybe it was the aforementioned condiments on the counter, or maybe it was the slowness of the transaction. I'd need to try it again to see if the place grows on me.