I hate this airline. I fly very often and use all the airlines. United is by far the absolute worst airline out there. Every single time I have used them problems have happened. I'm not referring to weather conditions either. The customer service is just terrible and my flights are always delayed. I would happily pay more money for another airline than use this company again. The workers al CLE airport are especially disgusting and need to be more mindful of customer service. Horrible horrible horrible. I would rather drive the 8 hours home next time instead of giving this horrible airline anymore business. Simply terrible. In case I'm not clear, this airline sucks and so does this airport.