I came to Nail Envy twice prior to today and got "ok" enough service to return. Their pedicure is not amazing, so I decided to just get a gel manicure today and save the pedicure for a different salon. I came in with a photo that looked fairly simple (gel polish with glitter) and showed the lady doing my nails. Seemed simple enough.
She did the polish and all was well. When it came time for the glitter, it was a disaster. Two other nail techs gave it a shot and neither could achieve the desired look. If they could not do what was shown in the photo - that would be fine. However, they put these crazy clumps of glitter on and kept saying, "Like this?" If I wanted some abstract version of the photo, I wouldn't have brought a picture of exactly what I wanted.
In addition, they couldn't remove all the glitter so now I have specs of glitter in addition to the bubbles in the polish. Not exactly a $30.00 manicure. I won't be returning.