Heard an ad on the radio for this company and decided to call--am I glad I did. Fred actually answered the phone and was accommodating to my requested service date. He showed up early (called first) ad did an excellent job. I have a 3 year old built in gas grill that was looking pretty sad--I use it year round. After being cleaned it looks almost new! Fred even paints the interior to prevent rust. He talked to me about twice a year cleaning and I immediately signed up. No way I can ever get it this clean. And he tells you right up front what the cost can be, and it seemed reasonable to me. A properly serviced piece of equipment usually lasts longer than expected, I'm sure that will be the case with the grill.