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| - After checking out at the hotel me and my wife were staying at, I lingered around the front desk just glancing at the newspaper that was there while my wife grabbed some coffee and went in the gift shop. While standing there, I overheard a gentleman talking to the General Manager about his carpet cleaning company and how he could be of value to the property. I was impressed with what I heard so, after he was done, I told him I had overheard him speaking and was wondering if he did residential carpets as well. He said yes. I asked if he'd drive out to Ontario to do my house and he said yes, so we went over what I wanted done and he gave me a quote on the spot with no open ends. I must say, the guy was 7 minutes early so that was a huge plus. He was also very thorough with not only our tile in the kitchen and dining area but also our carpeting. There were a few pee spots on the family room carpet from the dog and, due to him being very meticulous, he was able to get them out. Another thing I'm used to with other carpet cleaners is the up-charge to remove "tough" stains. Not this guy, he attacked them and did a great job and kept to his original estimate. The reason I will call this guy again, he called me aside and asked me if it was ok if he used a non-green chemical on my carpet to remove those pesky pee stains prior to spraying it down. That to me was huge. It showed he respected my home and well-being. I must say, we have our carpets and tile cleaned roughly every 4-6 months and our grout lines in the tile have never looked better. I was also very impressed that he left us with shoe covers at no charge. Very stand-up businessman and he's our guy from here on out. If only all home contractors could be like this guy.
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