If there is one consistent character about this particular coffee bean- it is INCONSISTENCY in quality and service. I use the drive thru a lot and it feels like my simple order is never right.. Creating an issue where I have to park and ask to have it remade correctly, or ask for the correct size I ordered and paid for. I really want to like this place.. It's the closest coffee shop near my house as I'm on my way to work. I just went through with my husband on our way to the other side of town..and once again the sub par quality is disappointing. Both of our orders were wrong again. Yuck.