| rev:text
| - Note: This place just opened less than a week before my visit, so I'm sure some of the issues I experienced are growing pains, so I'll revise this review should I have a better experience in the future.
I was excited to see Shopsy's open a location at York Lanes. Finally, something to kinda-sorta fill the void left by Blueberry Hill's closure! I came with a group of four on their sixth day of business. It took fifteen minutes to get a table. Upon being seated, our server brought four waters and two menus to our table. I had to ask another server for the drink menu. Our original server came back in a few minutes to take our orders.
A few minutes later, we had two new arrivals to our group and asked if we could get a bigger table, or bring over the empty table beside ours. Our server said she'd try to get us a booth when another group leaves in a few minutes. We then asked another server if we could just move the adjacent table and she said no, the table is taken. We asked our server the same question when she returned a few minutes later and she moved the table over and wiped it down for us. Then the other server came back and basically told us off for moving the table after she said we couldn't. When we said that our own server moved it for us, she said "Oh, okay then"...Alright, so was the table actually taken or not?? What was the point of denying us a few minutes prior? Pretty annoying.
We asked our server for a pitcher of Rolling Rock, but she came back and said that they were sold out. We then got a pitcher of Steamwhistle. Everyone agreed that it tasted a bit off or watered down. Not great, but at least the price wasn't extortionate ($15-$16). I definitely appreciated our server splitting the pitcher three ways onto separate bills - that was helpful.
The new additions to our table didn't have their food orders taken until after the pitcher came out. The server pretty much bolted as soon as she took the drink order. We kept telling other employees walking around that we still had to order food, but they'd just tell us to wait for our own server. Seriously?? Meanwhile, these same employees kept coming to our table to ask if the plates of food they were carrying around belonged to us. Uhhhh...shouldn't you know which order belongs to which table? Never experienced that before.
When we finally got our server to take the remaining food orders, she told us that they were now out of onion rings (in the early afternoon!) and commented that they were running low on a lot of items. We already had some onion rings from the first order and they weren't good anyway, so no loss there.
Overall, a really abysmal experience, but hopefully they get their act together in the next few weeks. The food is not cheap and the novelty of having a new licensed restaurant will wear off soon enough.
One thing about their seating - the tables are quite high and the stools have no back. This means the only place to put your jackets and bags is the floor under your table. They really need to install hooks under the tables because it isn't fun to have your belongings sitting in water, salt and dirt from people's footwear. I was surprised by this oversight.
They have a bunch of TVs around the restaurant. They were showing hockey, UFC and infomercials, but none of the TVs were in HD. Hopefully they get HD hooked up so Shopsy's can become a cool place to gather for televised sporting events.
Overall, this place has potential. I'll probably be back to give it a second chance.
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