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  • Had an unfortunate experience today. Been coming to bachi, all locations, for upwards of 5 years and introduced dozens of people to your typically 5 star spot. Today was just bad. As a server myself I will not name names because I don't believe in hurting others' jobs. But I stopped in just now for a quick lunch and got one of my favorite burgers and asked for medium. Your normally juicy burger was way overcooked; it was well done. But I could've dealt with that. Here's where it gets bad. I literally had eaten 3/4 of the burger before the server even asked how I was enjoying it. I was straight forward and said the burger was overcooked. The response "sorry about that" and they just walked away. So the follow-up on the food was way late and then no attempt was made to make it right. In fact, the next interaction was 1 minute later when the check was dropped. I won't say I'll never be back because I can't fault Bachi for one bad experience. But talk about feeling like crap when you're only one of the three tables in the restaurant.
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