WOW, I used to love this place when they were in Gilbert. Always great service and food. WHAT HAPPENED???? Their move to Mesa has meant in the last several years we have been there maybe four times and it only gets worse with each visit. Went last night, 12/30/15 at approx. 8:15pm and asked to hostess if the kitchen was open as the place was rather short on customers. She said yes and sat us at the very first both by the front door. She was very nice but seemed extremely inexperienced. I texted a buddy so I had a record of the time we sat down. It was 8:17pm. We looked and looked and looked and looked and looked at the menu and at 8:31pm my wife starting laughing because she knew I was now on a mission. I just wanted to see how long it would take to be acknowledged before we left. The booth right next to ours was dirty and it seemed that now was a good time for two waitresses and one waiter to all clean it together and chat. This continued for several minutes with me assuming one of them will notice us and at least get our drinks. The chat session ended and all three walked away. I was now starting to enjoy our entertainment. Problem was I was really F&$K&%G hungry. This is the part where I give Uncle Bear's fifty-five stars. Because of their unbelievably horrible service I pulled out my phone and looked for another place and low and behold just down the street was a place called "The Hub". Now its 8:38pm and I call our new favorite Bar & Grill still from our booth right by the front door where every worker at Uncle Bear's has walked by us several times each and sure enough their kitchen is open and WERE OFF. So we walk into "The Hub" five minutes later and they are packed but were seated immediately and love both our food and entire experience. Thank-you Uncle Bear's for showing us why all your recent Yelp reviews and so bad and why your establishment is so empty.