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  • The WORST Outback in our area! If there was an option for -5 stars, I'd be giving them. There are far too many restaurants in Cleveland that are great to ever waste our time at this location ever again. First, the restaurant and restrooms were absolutely disgusting... not sure how they pass inspection. Our waitress, Tara, couldn't give any attention and was useless the entire dining experience. Should've known when it was taking forever to get drinks and having the order taken that this waitress did not have her priorities in order. Once we finally ordered, no waitress to be seen for almost twenty minutes... we were waiting for refills on water. The order arrives and was messed up but there was no one to tell because Tara was once again missing. Since our food was getting cold, we asked another waitress to grab our waitress. Our waitress still took another 7 min to come out totalling around 20min AFTER food arrived. No drink refill until we asked, glasses were completely empty for about a half hour total. No apology or offer to have manager come over. Once the check came and I signed, Tara took it upon herself to snatch the check book from under my face which was in the middle of the table, not at the end for her to take. Rudest most useless waitress ever! On the way out, I voiced concern to the manager but he didn't give two f*#ks either. He apologized but it was half assed and he didn't care. WORST. EXPERIENCE. EVER. IMO the 10% tip was too much. I'll be writing corporate about this horrendous experience and never stopping here again.
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