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  • If I could not give any stars I would. I called today to try to book a birthday party for my mother's 60th. She loves Olive Garden. The first person who answered didn't know if I could book a room for 20-25 people on a Saturday afternoon. She only knew I COULDNT do a Saturday evening. She said I should talk to the host. I waited on hold for 7 minutes. This was 11:15am on a Saturday. Another girl answers the phone and ask if she can help me. I told her I needed to book a birthday party. She said yeh you need to talk to the host. I said "ok am I talking to the host?" She said I was. Ok so what do I need to do to book a room? Well we can reserve a room for you. I asked if there was a fee. She said "what?" I asked again if there was a room fee. No there's no room fee. Ok how does the menu work? It's just a regular menu. Or whatever you want. I asked if there was someone I could talk to to get this organized before I show up that day. I'm from Chicago. She said I could talk to her manager. I wait on hold another 5 minutes and Julia answers. Julia says their manager is on a conference call and I should call back later. I won't be calling back later. Thanks.
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