I came in for a trim since I haven't had one in over a year in a half. I got a stylist named Ashley. She did a really good job and everything she was doing she made sure to get my input. I felt like she cared about my opinion about my own hair and that made it a good experience. The only thing is that from my experience in the past stylists usually style Ur hair at the end but instead I walked out with wet hair. That was the only thing I didn't like. I thought maybe she would blow dry it and straightened it but she didn't. Other than that I will say that I will be coming back again for my next trim.