The staff was not polite. The lady that did my nails did a horrible job and even after I told her I didn't want glitter on my nails she still put it on. She took it off after I ask and after the front desk lady said it looked like a blob on my finger. Their is still glitter on ONE nail and instead of drawing hearts on my nail (which I asked) she put fake dis colored heart which feel off in a week. I paid $50 for the worst full set of my life.