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  • I went to Frys in order to purchase some ink for a printer at work. I was helped in the computer department and told the sales associate the model number and icon of the HP Ink (a bowtie). When he brought me something else, I asked that he confirm it and he became agitated and told me that he knew what he was doing. So, I paid for six cartridges and put my receipt away. As I'm leaving, the two teenagers up front finally stop talking and ask for my receipt, which irritated me, but it's their policy. She looked at the receipt, marked it and then handed it back to me...without checking my bags at all. At this point, I'm extremely agitated and complained to the person that was with me about my frustrations. To ice the cake, the same teenager made an exasperated "whew" noise about my complaining. Several hours later, found out that the cartridges were, in fact, wrong and the only sollace the manager could give me was..."well, I won't charge you for opening one of the boxes." I do have to thank Frys for making me an internet shopper on these items as their location and service is unacceptable.
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