Unfortunately we did not have a good experience with this company. After meeting twice with their estimator Scott and thoroughly explaining what we wanted (twice), picking out tile, travertine and colors for the cool deck, as soon as we handed him the down payment (less than 24 hours after signing the agreement) Scott started changing the bid. He didn't seem to recall the conversations about our desire to have the cool deck completely ground off and completely resurfaced, so of course it was going to cost us more money! He started advising that there could also be additional cost when their inspector came out. After already having a bad experience with another pool remodeling company, this is when the red flags started going up.
All of that was frustrating enough but what annoyed me most of all was that Scott seemed fo use his professed Christianity as a method of gaining our trust. It almost worked, but thank God we were able to see through this sales tactic and cancel the deal. In reading the good reviews, I don't doubt that some customers did actually have a good experience, but for us, the trust went straight out the window with Scott's lack of integrity.