I love these ladies! I'm transitioning from relaxed to natural and these ladies are the only ones I trust to properly straighten my hair. Everyone speaks Spanish which I think is really cool even though I don't speak it and they have merengue playing all the time which makes it hard not to get up and dance while they're working that flat iron lol. My hair always feels soft, bouncy and healthy after they're done and they're so flexible with walk ins. HIGHLY RECOMMEND!