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  • Yes, the coffee is decent, but the service has been repetitively so abominable, that I now forgo the joe in the morning at the Odana shop, even if I'm dying for a good cup, I just can't deal with the service. One easy example, a guy who works there once was on the phone when I gave my order, a personal call. He took my order, rang it up incorrectly since he wasn't paying attention, twice. The order was for a hot chocolate and a decaf - which has to brew independently. After! the call ended and he rang me up, he THEN! started the hot chocolate. Then, after the hot chocolate was finished! he started the decaf. This was about 7 minutes into the beginning of my order. Then, with hot chocolate in hand, I waited over 5 for the decaf to brew. The whole time too he was chatting with someone about politics and I"m not sure exactly how long the decaf really took. This is how it should have gone: No phone call, DUH, the second he heard "decaf" he should have set it up to brew, then returned to ring me up. Then finish with the hot chocolate, so it would still be hot while the decaf finished, hand me two drinks in a reasonable 4 minutes, not 12. Horrible.
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