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  • I guess I should have read the other reviews before going? We made dinner reservations for Christmas. I called before 5 PM and left a message as directed by the voicemail with my name, number, date and time of the reservation, how many and contact number. They open at 5PM so I expected a call back by 5:30 PM, Not! I called back at 6:15PM and after the language barrier of the person who took my reservation I was set. We arrived at 4:40 PM for a 5:00 Reservation and were directed to the bar to wait unit we could be seated. Drinks were well made but a little pricey even by most restaurant standards. We were seated a little after 5 and we found the decor and table arrangements pleasing. If you do go ask for a table overlooking Freemont Street. Our Waitress was pleasant and friendly when she came over and offered up the wine list, which we declined. We ordered several appetizer's and the Ceaser Salad. While we waited we ordered Iced tea and water and that was delivered in a reasonable time. The Crab Cakes were good as was the Tomato and Mozzarella platter. The Salad was drenched in dressing and I was unable to eat it and sent it back. The Waitress claims she spoke to the Manager and took it off the check (I will cover that later). After the appetizers we were served a cold bread basket and no butter. After about 5 minutes the Bus Person came back with the butter and reaching over my Mothers head dropped it in the middle of the table. As one of the other reviews said the bread was cold and the butter was actually bland with no taste. Our Waitress came over to let us know she was going to place our meal orders and it would be about 15 minutes or so. That's fine we were in no hurry. During this time we had to ask for water refills and Iced Tea. It seems that everyone just walked around but paid no attention to the tables? While we were sitting there the Bus Person reached over and took my Wife's bread plate off the table for no apparent reason. My wife had a dirty knife from the Tomato Salad and when she tried to give it to her she told her to keep it and reuse it. During our wait one of the Hostesses making the rounds stopped by our table and my wife mentioned this to her. She brought a new plate and knife for her. After that our table was ignored by the Managers who walked around and the Hostess, though they did visit one or two tables for long periods of time (I guess High Rollers). Our waitress checked back and told us a 5-7 minutes for our dinner. We waited 12 but Good Food takes time. If this was good food I would have not minded. My 6 oz Steak was perfect inside (medium rare) but had no taste to it at all. My wife's Prime Rib was dry and there was no offer of any Au jus Sauce to moisten it up. My Mothers Salmon was over done and burnt on the outside. The side dishes were ok, nothing special just ok. None of us finished our dinners and we did not request to pack them up. (These are signs good Managers look at when their customers are still at their tables). We declined dessert for obvious reasons an our Waitress gave us the option of her returning with our check or did we want to wait 5 or 10 minutes. I asked for it right away so I did not have to sit their and think about the experience. She disappeared and after about 6 or 7 minutes came back and dropped of a final check with no listing of what we had so I could not tell if the Salad had been removed. Had she come back or someone else was close I would have asked for an itemized bill. They also did not ask for ID on my Credit Card which is not signed on the back for that reason. For a small place with so many Servers Bus Persons, etc the attention to detail is minimal. Everyone runs around but it seems nothing gets done. We had high hopes for this to be a return to destination with friends and family but that is not going to happen. If you go delight at the venue and the view of Freemont Street, maybe get an appetizer or two and leave.
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