| rev:text
| - After having getting pregnant with our second child my wife and I decided to switch from her old doctor to Dr. Brass-Jones from a referral from a friend, and because our previous doctor left the practice we were using.
What a mistake.
There are helpful people here, Kathy is nice and goes out of her way to help you and the PA is excellent, if she was running the practice there wouldn't be a problem, but the coldness, rudeness and general uncaring nature of Dr. Jones is enough to turn anyone off. She's dismissive, uncaring, unhelpful, and lacking in any semblance of tact. Her answer to any discomfort you may have is "you're pregnant, what do you expect" and the go-to treatment for everything is some kind of oil or extract (which of course they make and sell).
As a medical office its a pure joke how incompetent the staff is and Dr. Jones herself. They order needless tests that insurance won't cover because "you signed a form" even when its medically unreasonable and unneeded. They don't bother to learn anything about you other than "what's on the form" and for a period of time didn't even know this was our second pregnancy, not our first, and even though it states and we had mentioned our son multiple times. The front desk staff seems unsure as to what their purpose is, never having an answer for everything and always needing help.
Dr. Jones will verbally yell at the staff in front of you, if you're talking to someone she'll interrupt to get your point across to them without apologizing to you in the slightest. Her elitist attitude and penchant for entitlement comes off pretty clearly in how easy she is to dismiss your concerns and has the bedside manner more attributed to a minimum wage fast food worker than a doctor, especially one dealing with parents and soon-to-be-parents all day. If she has kids, I certainly feel sorry for them.
Don't ever try to call them on the phone or leave a message with the hopes you'll get a call back. Don't even think about trying to talk to the doctor over the phone, she can't be bothered with that even when its clear the person on the phone is talking directly to her and relaying your questions. They use a separate, third-party billing company and have no idea what's going on with your bill if you ask a question about it, you're directed to another office to call and that's, that.
All in all I firmly believe that a homeless man with a rusty speculum is a far superior choice than True Harmony.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)