To be honest the food here is slightly below 4 stars - presented well and tastes good but simply not dazzling or crave-worthy.
The 4 stars are mainly for the service and atmosphere, which was wonderful. The staff was exceedingly pleasant and attentive from the moment we walked in to the moment we stepped out. Though our main course took much longer than usual to arrive, the waitresses (we had two at all times - I guess one must have been training?) kept us informed and were apologetic.
The carpaccio was tender and perfectly textured but had too much lemon in it - it was bitter and took away from the flavor of the meat. I ordered chicken parmesan which was average - I feel like I could have ordered it from a pizza place and had a similar experience - not bad but not great.
The inside decor, however, is gorgeous and very romantic - makes it worth going to. There is a seating area with comfy couches to lounge where there is sometimes live musicians which is pretty cool.
I would probably only return here only for lunch or appetizers because it is a little pricey for the quality of food but if you like Italian and want a classy atmosphere in Shadyside it is not a bad choice.