Horrible valet service. No greetings. When my bf walked out of the drivers seat to give the valet man his keys, he told the valet man, he needs to get his backpack out of the passenger seat. So as he walked over to the passenger side, the valet man was already driving, even when he was trying to grab the backpack- the car was still moving........ NOT only that, once he got his backpack closed the door; the guy sped off with the car. Like seriously?? The valet man almost ran over his feet! I understand that it is a busy day; but that's not acceptable at all!! We told the front desk; she was super kind and understanding. She told the manager what happened; the manager didn't even come out to apologize. Oh wells, at least they gave us a "better room" and "two free water?" I wish I can give zero stars but at least the front desk lady was super kind. So the two stars goes out for her.