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  • The shop has beautiful tea pots. I splurged and got a sweet-looking and not inexpensive set, something I'd wanted for a long time. After a month of use, the made in China pot started leaking from the bottom. I called to ask if I could get a refund. The owner said he could not do that because he would lose money. He offered an exchange, but with me paying postage both ways (I live in Vermont). I felt this was poor customer service and feel cheated. I don't want to pay double postage for a poor quality item that might leak again. The owner basically said too bad.
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