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| - This is a tale of two experiences. First, I sat at the bar and the bartender (not sure of his name) had a mustache and black baseball hat on. He seemed important like a manager or even higher up. He was great. He was on top of our drinks, talkative with us, and seemed very laid back. There were TV's all over room and we were watching a few different things on a Saturday afternoon. Then we moved onto the patio because our group size went from 3-5 and there was more room out there.
This is the 2nd part of our experience. Our waitress out there was awful. I think her name was Autumn but she didn't seem to care about us at all. There were several times where we asked for things like beers and she never brought them. As we were sitting watching games, at one point we had 14 glasses on our table that she wouldn't remove when she came out. Another group of 5 guys came out to join us at one point and while we were all talking, we realized that both groups were out of drinks and the other group actually went up to the bar to get drinks because she wasn't coming back out. Finally, when she did, it took forever to get her back again. Another strange thing was I asked her what they were known for since I had never been there. She said the fish sandwich and the Carl burger. I ordered the Carl Burger. Nothing fancy there. It was your average burger. No more, no less. The ironic thing is there were a few items that other customers told us about like the Cornelius (I think it was called that) and my buddies loved it. They said it was awesome. It kinda made me upset that I tood her recommendation rather than the customers. Finally, I ordered a pretzel as well and the funny thing is the bartender came out at one point to bring me a pretzel I ordered and when he did, he took 8 glasses back with him at once. We all joked that he did more in one trip than she did the whole time.
I would have rated this higher except for the poor service we got in the patio room. If I go back, and I did really like the place, I would sit at the bar and stay there.
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