Okay so I see tons of positive review....time to bring into reality...I am from oregon where there is a lot of good authentic asian food...including pho. We got the pho-nomenal soup bowl...dissappointing...asked for chilli oil..and they didn't have it and said sirachi sauce is all you need. Really? Even the shrimp rolls weren't tasty. Think quality though the price matches other pho places I being too. Please re-think and makes some changes. I will be 3 months to see if anything has changed. I hope you are reading this. The two stars are for great customer service...that is the only thing going good for you.