Best bubble tea in the city, and great location right in Chinatown. Their Singapore Milk Tea is my favourite. They have an extensive selection of tasty-sounding flavours to choose from, and the options to customize the drink (amount of ice and sugar) help enhance their product.
On the flip side, service is not particularly friendly. That might be because the shop is always busy. The wait for the drinks can sometimes be relatively long. Also, minus one star for not taking credit cards. Only cash or debit.