Wish I could give zero stars! The employee was finishing up with the one other customer when we walked in. She proceeded to take a cell phone call and walk into the back. Just before giving up ( and boy do I wish we had!) an employee taking out trash spotted us and took our order. I ordered iced tea only to discover all 3 types were empty. There were no napkins, and the cup of cream cheese on the bagel tasted rancid. Threw bagels in trash and went to Luci's across the street. Recommend you do the same!