Carlos is amazing! I came in to my appointment nervous because I had really long hair, but was ready for a change. I let Carlos know what I was wanting and he listened to my wants and concerns. He also gave me advice on how to treat my hair since it is very thick and have curly roots. I learned new things that I didn't know about hair treatment. Carlos makes you feel comfortable and listens to you. If you want to make a change into your hair and are worried about a new haircut/hairdo, don't worry Carlos will put you to ease and listen to you! Highly recommend!!! I will recommend to my friends and family! Thanks Carlos!