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http://www.openvoc.eu/poi#funnyReviews
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  • I had a better customer experience in the Northlake Store, nearer to my residence, which is now closed. After many nights searching for a hard floor scrubber, I patronized the Arboretum store Oreck Store. Let me first say, my first experience in that store was great. But, I was sold their scrubber by the District Manager who made it more personable. Having physical problems, I struggled with the scrubber trying to clean tile with the additional products I had to purchase to make it work. Bottom line, I had to get on all fours and scrub the Old-Fashioned way. Also, their dry carpet product and soil release aggravated my asthma and caused severe contact dermatitis. My skin burned and my eyes bubbled. I wore protected eyewear and rubber gloves. I looked horrible when I returned the item and also wasn't received well because of the return. The clerk stated, that I could not return the used carpet cleaning products. His example, "You can't take back an open carton of Milk?!". I begged to differ and stated "Yes You Can?!" Most importantly, I was well within the 30days to try it out and return equipment that did not do what it stated. To make matters worse, the clerk made me feel obligated to keep an item I was severely allergic to. When I originally purchased the items, I was told their products were safe. The clerk did telephone his manager who I heard on the phone, it can be returned. Little did they know how I was being treated. After I spoke to him about the condescending manner of his tone, he corrected himself. I will wait until another store is opened or purchase my other Oreck accessories elsewhere.
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