I saw a great Hp laptop for sale. Lower price than Best buy. So i went in there. The store was clean and not busy. Couldn't find the laptop on display. So i asked someone and he helped me and got me the laptop. No problems so far. As i was paying for it the guy helping me offered a service agreement, I declined, He further asked me and offered me a lower price. Being in sales i knew that was a good thing not just give up. I declined again. I just said well no thanks, i appreciate you explaining it though. I was nice about it. But after that he was kinda rude about it. I could tell he was upset that i declined. His attitude seemed to change from helpful to pissed off in a second. oh well.