First impression. ..
Shelves aren't stocked looks extremely unprofessional
I went in to get a key made. After about 20 minutes of standing around waiting for the one person who was working and also talking on the phone while ringing people out he finally starts a tempting to copy my key. 10 minutes later he said he can't do it he's never seen this kind of key before and recommended his friend who was a lock smith. I went to home depot where they copied my key in about 2 minutes with no issue of "I've never seen this kind of key before"
I'll never return to that place.