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  • I am very UNSATISFIED with the work done on my vehicle. My vehicle was in the shop for repairs from a collision from 6/5/14- 6/30/14. There's a leak in the a/c unit, I let the estimator know and he stated it was not a leak that it was residue from the freon being recharged. I have had pay out of pocket to refill the freon twice already since getting the truck back 6/30/14. When I picked up the truck 6/30/14 the bug shield was not replaced and the steering wheel was crooked therefore I had to go out of my way and take the truck back 7/2/14 and it was taken care of. I had the service stability track and service traction control light on the same day I picked up my vehicle when I took it back it was taken care of as well. My gas gauge is not reading correctly and I was told to buy a cleaner for it which I did and of course that did not fix the problem, the lights on the gauge cluster where the shift gears are located does not light up so I cannot see what gear I'm in. I advised the person working with me Brian Kelly about the problems and he referred me to the dealership. Because of the holiday weekend I've had to drive my vehicle this way and I have an appt with the dealer on 7/7/14. Now that I'm having to find out what the problems are on my own, my insurance advised me to get an estimate from the dealer so they can repair what should have been repaired in the first place at Gerber Collision & Glass. I have no complaints with the body repairs but as far as the mechanical and electrical work, I am completely unsatifed. The reason I chose this shop was because it was recommended by my insurance so I figured I would get quality work, but I now believe the reason my insurance recommends this shop is because they get a discount not because of the quality of work. My vehicle is now at the dealership for an estimate on the repairs which were caused by the accident and should have been repaired because it was working properly before the accident occurred. Nonetheless, I would not recommend this shop to anyone, they had my vehicle from 6/5/14- 6/30/14 and didn't even repair it to my satisfaction. I've had to take days off of work to try to get this taken care of, so I would advise everyone to save themselves the time and stay away from this company and find a company that will repair your vehicle to your satisfaction the first time like it should be!
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