I would probably give Carl's Cakes 2.5. The lady who dropped off the desserts for my reception was very rude at first. After she found out I was the bride she was a lot nicer but I think she thought I was a wedding planner or something. We traveled for our reception and forgot some things at home. Honest mistake but it was nothing major and she was rude about it. The desserts were delicious but the service was not what I had expected