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  • Sorry I have to give a star at all. Drained the old tank all over our basement floor. Soaked the floor and carpet which now must be removed. My wife asked them to use a hose to drain the old tank .... they did not listen. They did however move my washer.....left it off balance...left it dirty since they used it as a tool bench...and were also rude to my wife. I called John who said he would have a restoration company contact me to at least get rid of the old carpet. When they called....they wanted to charge us for such a privilege. Im truly sorry I ever contacted them. A higher price and a few days of cold sjowers would have been worth it over dealing with this.
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