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  • BEWARE!!! If I could give no stars I would... This is probably one of the worst experiences I have ever had in a restaurant. Also one of the longest yelp reviews I've written. Literally timed my 1 hour AYCE experience here... First of all, I never step out of my comfort zone and switch places, but tonight I decided to give this place a try. I get there at 9:00pm, its completely empty except for a couple at the bar and 2 waitresses. I sit down and notice you only get an hour to eat for $25.95. I figured with it being empty I can eat pretty good in an hour especially if I sit at the bar. Took them 5 min to ask me what I wanted to drink (9:05) then took my order at the same time. I ordered 5 orders of nigiri sushi (2 piece order) That's 10 pieces of sushi. I also got an order of baked green muscles. At 9:10 the couple next to me place an order for a roll and 2 min later a gentlemen comes in for a to go order. At 9:16 the sushi chef hands the couple an order of baked green muscles. He was not aware they were mine...I wasn't even sure he noticed I was sitting at the bar. The waitress notices and speaks to the chef in Japanese. I'm sure she told him those were mine and he made a mistake. After that the waitress comes over to me and asks if there is anything else I would like while I wait. Completely disregarding the fact that my food was given away and hadn't even apologized for it. I politely said no, I will wait for my order. She walks away. 9:20pm The to go order is now ready with 3 boxes being carried away. Still waiting on my order. 9:23 the couple receives their roll...Wtf?? Still havent gotten my food and I ordered before all of them. 9:26 I FINALLY get my baked muscles. At 9:30 I FINALLY GET MY FIRST ORDER!! It took 30 min for my first order on a Saturday night and its EMPTY!! The waitress came back and asked if I wanted more...of course I did! Then she had the nerve to tell me this was my last order. I couldn't order anything else after this. I said "You're joking right? My first order took 30 min to get to me!" All she said was "Yeah...sorry. I was pissed to say the least. I made my second order. Let me tell you my 2nd order got to me within 10 minutes!! 4 (2 piece Nigiri), a deep fried 1/2 roll, and another order of baked green muscles. Wow!! Being hungry I still ate it in 10 min and I still couldn't order anything else. I was pissed off and still hungry. Any other sushi place I can EASILY get in 3 orders or more and order more than I did at one time. This was puss poor service and I've been in customer service for over 12 years. I recommend you go to Yama Sushi, they are fast, friendly, good atmosphere, and its only $23.95 for 2 hours of AYCE sushi!! I wish I had gone there instead. I WILL NEVER COME BACK HERE OR RECOMMEND THIS PLACE TO ANYONE!!
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