I had horrible anxiety up until Dr. Lawmaster walked in the door. She and her assistant were so kind, and patient, and explained everything as it was happening. They made my family and I feel very comfortable. Our Pearl's passing really was the most peaceful experience I could have hoped for. I love that they gave me a clay paw impression and even sent me a nice card in the mail a week later. I highly recommend them to anyone having to make this tough decision.