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  • What an extremely pleasant experience. I've been to this location before as a dine-in customer. Great service, clean environment, and satisfying food. This was my first time ordering over the phone. It was 30 minutes to closing, and trust me. I work in the food industry, there's nothing "fun" about customers coming in - or ordering in a few minutes before closing. I had no other option. I wasn't ready to spend money elsewhere without prior experience, on the fly, of course. The waitress that took my order assured me that it would be no problem (even with my extreme order). She was cheerful, very charismatic, and genuinely happy to help. Mind you, it was 30 minutes till closing when I called. My order was to take 15-20 minutes. Exceptional! I went in right after my call to wait. I didn't want to come too late. A waitress offered me water and their waiting area was comfortable and very clean. I ordered two beef phos, pork bbq with an egg roll, two fresh spring rolls, and two Thai teas. They added a soup with my order, it was much appreciated. I was also given a 10% discount for being military! They held the door open for me and asked if I needed help to my car. All the waitresses said goodnight, too. Overall. Exceptional service. (The food is good. Very clean. I am Asian. I eat a lot of Asian food. If you're looking for a "street" type of flavor, this might not be for you. The service will have you back if you do decide to give it a go. THAT is how good their service is. I can not speak for other locations of PT Noodles, except for this one in Surprise.) Thank you for excellent customer service, even a few minutes from closing, you all did marvelous at giving me quality service. I WILL be coming back soon.
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