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  • Laura is WONDERFUL!!!! We had a key break in our front door lock and since that obviously meant we needed to contact a locksmith, we used this as an opportunity to rekey our entire house, something we'd been needing to do since we moved in months ago. I checked out Yelp and saw that The Lock Lady had excellent reviews, so I went ahead and contacted her through her website. I sent her a message late last night and received a call from Laura by 8:30 this morning. We spoke on the phone for a good 15 minutes, I emailed her some photos of our doors/locks, and she helped us decide on a course of action. She had time to come by this afternoon between 12:00-3:00, and she came right at 2:00, calling when she was 30 minutes away. Laura is VERY thorough; she gave us a cost quote prior to starting the work; she was quick, pleasant, and cleaned up the mess from drilling into the wood frames. She is very concerned about her customers' safety and security, and she even provided helpful security tips. All in all, she rekeyed all of our locks, replaced the front door lock with a keypad entry lock, and fixed two door frames to make the doors close properly. We are very pleased with Laura the Lock Lady's work and would absolutely not hesitate to call her back the next time we need a locksmith. Thank you so much, Laura!
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