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| - Rude service x2. I went through the drive thru, and my inlaws were behind me. Now, those people will annoy the bejesus out of anyone, including myself, but theres never any excuse for rude service. And thats what both of us got.
My transaction went like this: i pulled up to the drivethru and tried to place my order. The guy kept getting my order wrong - at the speaker. Suddenly the voice changed to a female one - with attitude. Then i pulled up to the window, where they THREW my food at me. I kid you not. So then i thought id better check the order. As i was doing so, an employee said, again with ATTITUDE, "can i help you miss?" I said "just checking my order", with a big smile, and pulled away. But not before i overheard a manager (in manager clothes) say "just rush this line thru". I thought, how rude, then i parked and waited for my inlaws.
THEY pulled up to the window, my mother in law proceeded to order, and was told she "sounds like a robot". She replied "maybe its your machine." They then told her "weve had this machine for years and have never had a problem." I couldnt BELIEVE this.
I looked back at an old check in i had here where the manager (bigset female with attitude galore) had a big attitude before and had said, within my earshot , "get these people outta my drivethru!"
Tell ya what, lady - it aint YOUR drivethru. And Ive been coming to thos wendys because its convenient (wait a minute. Getting into this locations a nightmare). I dont think im ever coming back.
And if you dont want attitude, abuse, the wrong order, or god knows what done to your food, Id recommend the same.
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