This is by far the worst medical practice so far! We will be looking for another urologist for my father after the first two visits here... Even if there is barely any patients in there, the wait is still half hour to an hour behind. And those two visits I have never seen the doctor in person at all! I even asked if it's normal around here that it's all handled by staff.
It just seems that office has consistency issue when it comes to its procedures. What you are told that next visit consisted of, it was never done on the next visit.
Avoid if you can at all costs