I've been coming here off and on for the better part of twenty years. Hit or miss for sure.... but certainly a great place to pick up a bike if you need one, misc office supplies and computer cords and the like. The workers here have always been ok to deal with, but sure never excited about customer service, overly friendly out helpful. Maybe they receive instructions to be this way from the seasoned guys when they start, send to be the only explanation I can think of. :-)