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| - Okay so I have heard BIG HYPE about this place but I went today for the first time and wouldn't go back. I went with my mom and My grandma. Now my grandma had tried to go here before with her friend but they left because they wouldn't let her friend sit on the booth because she has a bad back so they left since her friend couldn't sit on a hard chair, it would of made her back much worse. So that's why we went here cuz my grandma wanted to try again but none of us were impressed. Okay so let's start from the beginning. We got here at about 1:15pm ish on a Thursday. We walk in, wasn't very busy, and wait at the desk. Looking around we see one boy who is busy with a table/behind the bar. So we just keep on waiting cuz as u can see he's busy. But Now it's been a few mins and we don't even see a sign that says"please wait to be seated" so we start to wonder do we seat ourselves? But then my mom went to ask the boy behind the bar "should we wait to be seated?" And he said" yes I will be with you in a moment" now I myself am I server too, so it would be nice if someone could say that to you right when costumers walk in otherwise we just stand there awkwardly waiting for someone to tell us what's up. That should be the first thing, is to always greet the customers when they walk in and let them know they will be taken care of momentarily. I don't mind waiting I would just prefer if someone would greet you as because it's the polite thing to do. Okay after a few mins, he leads us to the back and brings us to a table and says "is this okay" and it was right beside a group of atleast 12 and they were so loud! I said to the boy "can we sit maybe away from the party?" And I couldn't even hear his reply because the party was so loud! It seemed as if he said something like"theirs no server in that section" which is understandable I get it,
Sometimes at my serving job THeir is no server at the back. I totally get it. So I thought okay let's compromise. So I asked "how about over there then?" It was middle from the party and middle from the back. He said "uhm it should be ok let me check with my manger. "So at this point we sat down, and then he comes back and says "sorry my manager says it we aren't able to accommodate you here"are we were like "really? "My grandma then said "this happened last time, my friend needed to sit somewhere with a booth and they said no, so we left" at this point I personally would of left but my grandma wanted to try this place. So then a different server comes over and says "I can just take them here" and we were like "okay thankyou" ... like they want people here to make money right?!? So why not let them sit where the want(within reason) personally if this continues I could see this restaurant not staying open much longer. So after the boy comes back "may I get a drink before I cash out my big party" which means he was saying nicely that I will be a few minutes because he needed his big party to pay. He was a nice polite server. I would give him 4/5. So then after we came back we ordered, food didn't take long, maybe 10-15 mins at the most. I got a chicken quesadilla, Mexican rice and a bean soup. Soup was delicious. Rice was quite good as well but the quesadilla was ok. Nothing great considering that was the main dish. Also I never seen a quesadilla in the shape that it was so it was quite different then what I expected. But okay let me back up a bit. Right when the food came I told my mom and grandma I was going to the bathroom but I went to get the bill from my server cuz I wanted to pay for it. Part 2 coming
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