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  • I've been back several times since posting this review. The changes have slowed down quite a bit so it's less confusing. I have to say that I've received very friendly service overall since those initial visits. Also, happy to report that the shake situation has vastly improved! The food is good, the staff is friendly, and the place is usually pretty clean (it IS a super busy location, high table turnover rate.) We visit a lot because my son loves them. ------------------------------------- (Previous Review) I've been here about five or six times over the past two months. Every time is vastly different from the previous visit. The only consistent thing is the inconsistency. There have been so many menu changes in just the time that I've been visiting it's too many to count. Every single time something is different,or missing, or changed. There have been so many changes that each time the ordering process is more confusing than the last. On previous visits, they've gone out of their way to explain that the small burgers have been greatly reduced in size to just a couple of ounces. Tonight it's completely off the menu and the only way you can get it is to order a kids meal. The hamburgers have been consistently good. Very tasty and prepared well until tonight, that is. We've ordered a bacon on our burgers every time but tonight the bacon was barely cooked and extremely fatty. I had to send mine back because it was inedible. The fries were good tonight but on a previous visit, my son's smash fries were dripping/soaking in a pool of grease. The last three times as well as tonight, we have ordered a milkshake to split. Each time it was served differently, and the last two times they got the flavor wrong. Sometimes it comes in two small paper cups sometimes it comes in two large glasses, sometimes in two larger paper cups, there is absolutely no consistency on a split shake. The burgers are so good, but I'm afraid after tonight's visit I just can't see the value in returning.
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